Cortex Pricing | Cortex Health

Pricing that scales with your patient census and personalization needs.

1. How would you like to follow-up with your patients?

The Cortex Platform is not only flexible on call schedules, but also on who completes your calls. Discuss with your team how you can mix and match the options below, including options to overflow to Cortex when your team can't complete all of the follow-up calls you desire? We can do it!

Make Your Own Calls


Per Call*

Have your own call-center staff? Utilize our HIPAA-compliant web-based call platform to enable your staff to gather rich data on outbound call efforts.

Cortex Registered Nurses


Per Successful Call*

Our most popular follow-up call solution, the Cortex Registered Nurse Network extends your brand and voice through our U.S.-based team of nurses for follow-up calls.

Cortex Language Nurses


Per Successful Call*

We currently supporting Spanish, but we can recruit additional language nurses as needed by your patient population.

Specialized Cortex Nurse


Per Successful Call*

Have a special use-case where specialized nurses would be best (think hospice bereavement, case management, clinical coaching)? Let's talk!

2. State of the Art Software-as-a-Service

The Cortex Platform includes the following features (and many more not listed here). Pricing for software access if available for low monthly rates, determined by the size of the location making follow-up calls.

Software Access Fee


Per Location Per Month

Home Health Agencies: 1-49 patients
Post-Acute/LTC Facilities: 1-24 beds
Acute Care Facilities: 1-99 beds
Physician Groups: 1-4 MDs


Software Access Fee


Per Location Per Month

Home Health Agencies: 50-199 patients
Post-Acute/LTC Facilities: 25-99 beds
Acute Care Facilities: 100-299 beds
Physician Groups: 5-19 MDs


Software Access Fee


Per Location Per Month

Home Health Agencies: 200+ patients
Post-Acute/LTC Facilities: 100+ beds
Acute Care Facilities: 300+ beds
Physician Groups: 20+ MDs

Included Features
  • Web App & Mobile App
  • Opportunities Engine
  • Patient Profile and Comments
  • COVID-19 Crisis Dashboard
  • Reports & Analytics
  • Overflow to Cortex (per call fees apply)
  • Email & Push Alerts
Add-Ons (Additional Fee)
  • Hospital Alerts
  • Gift Cards
  • Condolence Flowers
  • Online Review Letters
  • Employee Experience
  • In-House Surveys
  • Network Manager

Frequently Asked Questions

*What is the difference between a call and a successful call?

A call the attempt to complete a call, whereas a successful call means something new was learned. In the overwhelming majority of successful calls, this means the Cortex Registered Nurse was able to ask questions and receive answers. Examples of other outcomes categorized as successful include learning the patient is deceased, learning the number is incorrect, or learning the patient is on-service at a new location.

How do you handle HIPAA-compliance?

We integrate with all major and most smaller EHR systems, negating the need for you or your staff to send us patient data via insecure means. Cortex utilizes the latest in security safeguards and follows all security processes to encrypt your data at rest and in transit.

What languages do you support?

English and Spanish.

Cortex Platform

More Brain Power

Cortex helps you prioritize opportunities, so you have the headspace to focus on the best patient care and outcomes.

Make People Better

When employees go above and beyond, or when patients need help, take action. Cortex identifies opportunities for you to make a real impact on the lives of patients and employees.

Sharper Results

CMS and claims data are crucial to make informed decisions, but waiting can be costly. Cortex enables you with accurate data, shortening reaction time and improving agility throughout the organization.


Patient Profiles

Cortex merges patient data to create longitudinal patient profiles, enabling better understanding of a patient's history.

Secure Messaging

Messaging between providers helps post-acute providers and network partners stay on the same page throughout a patient's recovery.

Mobile Friendly

Cortex was built for providers on the go—a common scenario in the post-acute world. Cortex is available on the mobile web, including Android and iOS apps.

By Post-acute for Post-acute

As experts in the post-acute industry, we speak your language. We’ve built the platform we wish we had in your shoes.

Speedy Support

Your needs aren’t confined to the business day. When you need us, we’re available via email and 24/7 direct in-app chat.

Registered Nurse Marketplace

Staffing is tight—leverage over 150 of our registered nurses to keep your facilities running and your patients cared for.

HIPAA Compliant

The Cortex platform is built on the latest secure web and mobile technologies, with end-to-end encryption (at rest and in transit) of patient data.

Exceptional User Experience

We take user experience very seriously. Our customers rave about the ease-of-use with our products and apps.