We've used Cortex since 2016 to discover patients who've discharged but are struggling to recover on their own and need more home health visits.
Cortex is also extremely useful at helping us find operational issues that as a leader, we just cannot see without hearing from the patient themselves.
Cortex is a super powerful tool that we utilize daily to improve our operations.
Improve quality of care and operational efficiency through follow-up calls, real-time hospital alerts, patient surveys, and smart analytics.
Gather feedback from current and former patients with CheckUp Calls made by RNs. The notes, transcript and audio are convincing evidence for your team to make real changes. Addressing root issues helps resolve patient concerns, improve online reviews and your CMS star ratings.
We've helped prevent tens of thousands of readmissions. Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.
Within Cortex, you can send gift cards to your high performing care team members. Employee Surveys during onboarding, annual and exit, help assess gaps in the Employee Journey. Retain your best staff members with lasting improvements.
Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it: