Unlock powerful clinical and organizational outcomes with our suite of technology and services
See Cortex for your level of care:
Home Health AgencyI want to become the provider of choice in my network.
Skilled Nursing FacilityI want to become the post-acute leader in my local market.
HospitalI want to gain visibility into my downstream provider network.
Registered NurseI'm looking for a flexible job in a nationwide community of RNs.
A suite of solutions designed to address the unique challenges faced by post-acute operators today:
Staff engagement tools to retain your most valuable resource
Patient satisfaction surveys and actionable insights to improve
Preferred network participation based on results, not cookies
When you follow the Cortex Process, you will see results in the following areas:
Gather feedback from current and former patients with industry-leading CheckUp Calls, resolve patient concerns, improve online reviews and star ratings.
Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.
Reward high performing care team members, track employee engagement, address employee concerns and retain your best staff members.
Identify former patients eligible for more care, get real-time alerts when patients go to any hospital, streamline inbound referrals, and participate in more preferred networks.
Our team is made up of former skilled nursing and home health operators with over 20 years of experience in the post-acute industry. We have helped hundreds of home health agencies, skilled nursing facilities, and hospitals manage and improve post-acute care.
There is no shortage of platforms that surface insights for post-acute providers. Cortex doesn’t just surface insights, we act on them with you, with an eye toward full end-to-end operational improvement. As former post-acute operators ourselves, we are uniquely positioned to partner with you to help your organization become a top provider in your market.
We surface information others don’t - we focus on full operational and clinical improvement, from internal staff engagement, to ensuring patients are happy and healthy at home.
Employee surveys, follow-up calls to patients, and real-time hospital admissions alerts surfaces valuable data at your fingertips
Opportunities for intervention are surfaced in real time in the Cortex platform, allowing you to act quickly
Make measurable strides against patient and employee satisfaction, preferred network participation, and quality of care
Schedule a live, personalized demonstration of Cortex.
Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it:
US-based Registered Nurses make and record HIPAA-compliant calls to your current and former patients from your phone number.
Real-time alerts notify you when any current or former patient goes to any hospital in your region.
Collect feedback from your current patients and family members and improve your NPS.
Simplify the process of gathering actionable feedback from your staff and turning it into meaningful change.
Electronically refer patients to and receive patients from another care setting, saving time and reducing readmissions.
Included with every subscription to Cortex products and services are core features that are part of our platform and service agreement.
Real-time alerts when Cortex makes actionable discoveries to help patients, employees, and your operation.
Robust analytics provide insightful trends in clinical, operational, and marketing segments.
Cortex integrates with your Electronic Medical Records and Employee HR Systems.
Hundreds of post-acute providers and hospitals have chosen Cortex to help them identify clinical and census growth opportunities via follow-up calls to their patients.
"We received a notification of an opportunity to follow up with a patient reporting several clinical concerns, including a recent fall. We were able to receive an order that afternoon with the detail we provided from the Cortex notification and my follow-up."
“Cortex has been instrumental for us in gathering data to improve our performance and also preventing 30-day readmissions.”
“Opportunities really made it click for our team. It makes it so easy to see exactly what we need to focus on. In our first month, we assisted 12 patients that were in need of additional care.”
"I don't know how you can go without it. 90% of our customer touch outside of our facility is coming from Cortex. It's our way of accomplishing good care and good outcomes."
