Healthcare Outcomes Management | Cortex

Post-acute success: Enabled

Unlock powerful clinical and organizational outcomes with our suite of technology and services

See Cortex for your level of care:

Home Health Agency

Home Health Agency
I want to become the provider of choice in my network.

Learn More
Skilled Nursing Facility

Skilled Nursing Facility
I want to become the post-acute leader in my local market.

Learn More
Skilled Nursing Facility

Hospital
I want to gain visibility into my downstream provider network.

Learn More
Cortex Nurse Apply Now Banner
Skilled Nursing Facility Icon

Registered Nurse
I'm looking for a flexible job in a nationwide community of RNs.

Learn More
New! Now recruiting Nurses and CNA's for healthcare providers. Recruiting Services
Administrator Burnout Background

Modern healthcare is hard, with more items needing your attention than you can possibly process in a day.

A suite of solutions designed to address the unique challenges faced by post-acute operators today: 

Staff engagement tools to retain your most valuable resource

Patient satisfaction surveys and actionable insights to improve

Preferred network participation based on results, not cookies

Measurably improve Key Performance Indicators that Drive Post-Acute Care

When you follow the Cortex Process, you will see results in the following areas: 

Improve Patient Satisfaction

Improve Patient Satisfaction

Gather feedback from current and former patients with industry-leading CheckUp Calls, resolve patient concerns, improve online reviews and star ratings.

Learn More
Reduce Hospital Readmissions

Reduce Hospital Readmissions

Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.

Learn More
Increase Employee Retention

Increase Employee Retention

Reward high performing care team members, track employee engagement, address employee concerns and retain your best staff members.

Learn More
Grow Your Census

Grow Your Census

Identify former patients eligible for more care, get real-time alerts when patients go to any hospital, streamline inbound referrals, and participate in more preferred networks.

Learn More

As former post-acute operators,
we're here to help

Our team is made up of former skilled nursing and home health operators with over 20 years of experience in the post-acute industry. We have helped hundreds of home health agencies, skilled nursing facilities, and hospitals manage and improve post-acute care.

Customers Organizations 500 +
Customers Organizations
RN Callers 1,000 +
RN Callers
Episodes of Care 2,000,000 +
Episodes of Care
Responses Gathered 6,500,000 +
Responses Gathered
Cortex Overview Video

How We're Different:

There is no shortage of platforms that surface insights for post-acute providers. Cortex doesn’t just surface insights, we act on them with you, with an eye toward full end-to-end operational improvement. As former post-acute operators ourselves, we are uniquely positioned to partner with you to help your organization become a top provider in your market.

We surface information others don’t - we focus on full operational and clinical improvement, from internal staff engagement, to ensuring patients are happy and healthy at home.

Data Background

End-to-end Outcome Management

1. Gather

Employee surveys, follow-up calls to patients, and real-time hospital admissions alerts surfaces valuable data at your fingertips

2. Intervene

Opportunities for intervention are surfaced in real time in the Cortex platform, allowing you to act quickly

3. Improve

Make measurable strides against patient and employee satisfaction, preferred network participation, and quality of care

Let's get you started

Schedule a live, personalized demonstration of Cortex.

Our Technologies

Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it: 

CheckUp Calls

CheckUp Calls

US-based Registered Nurses make and record HIPAA-compliant calls to your current and former patients from your phone number.

Learn More
Hospital Alerts

Hospital Alerts

Real-time alerts notify you when any current or former patient goes to any hospital in your region.

Learn More
Tablet Surveys

Tablet Surveys

Collect feedback from your current patients and family members and improve your NPS.

Learn More
Employee Surveys

Employee Surveys

Simplify the process of gathering actionable feedback from your staff and turning it into meaningful change.

Learn More
Transition Manager

Transition Manager

Electronically refer patients to and receive patients from another care setting, saving time and reducing readmissions.

Learn More

Platform Features

Included with every subscription to Cortex products and services are core features that are part of our platform and service agreement.

Opportunity Alerts
Opportunity Alerts

Real-time alerts when Cortex makes actionable discoveries to help patients, employees, and your operation.

Learn More
Reports and Analytics
Reports and Analytics

Robust analytics provide insightful trends in clinical, operational, and marketing segments.

Learn More
EMR Integration
EMR Integration

Cortex integrates with your Electronic Medical Records and Employee HR Systems.

Learn More

Let's get you started

Schedule a live, personalized demonstration of Cortex.

Real Customer Success

Hundreds of post-acute providers and hospitals have chosen Cortex to help them identify clinical and census growth opportunities via follow-up calls to their patients.

"We received a notification of an opportunity to follow up with a patient reporting several clinical concerns, including a recent fall. We were able to receive an order that afternoon with the detail we provided from the Cortex notification and my follow-up."

Lisa Zindel
OneCare Home Health
OneCare Home Health

“Cortex has been instrumental for us in gathering data to improve our performance and also preventing 30-day readmissions.”

Erik Iverson
Legacy Healthcare
Legacy Healthcare

“Opportunities really made it click for our team. It makes it so easy to see exactly what we need to focus on. In our first month, we assisted 12 patients that were in need of additional care.”

Dustin Delahoussaye
Nursing Specialties
Nursing Specialties

"I don't know how you can go without it. 90% of our customer touch outside of our facility is coming from Cortex. It's our way of accomplishing good care and good outcomes."

Eddie Keele
Ensign Services
Ensign Services