Become the skilled nursing provider of choice

Become the skilled nursing provider of choice

Cortex helps SNF's perform post-discharge follow-up calls with patients, electronic surveys to employees, alerts to real-time hospital admissions, and more.

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Improve Patient Satisfaction

Improve Patient Satisfaction

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Reduce Hospital Readmissions

Reduce Hospital Readmissions

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Increase Employee Retention

Increase Employee Retention

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Grow Your Census

Grow Your Census

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3 Key Post-Acute Metrics that Impress Hospitals Download Article
Nurse Burnout

3 Key Post-Acute Metrics that Impress Hospitals

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Running a your operation shouldn't feel like whack-a-mole.

Putting out daily fires doesn't leave enough time to make the meaningful changes required to sustain and grow your business.

Unhappy patients leave poor reviews in the community and online

Employee turnover among clinical staff is at an all-time high for SNF's

Preferred networks are forming daily, and many providers are being left out

As former post-acute operators, we're here to help

Our team is made up of former skilled nursing and home health operators with over 20 years of experience in the post-acute industry. We have helped hundreds of skilled nursing facilities, including some of the largest enterprises, become the providers of choice in their markets.

Customers Organizations 500 +
Customers Organizations
RN Callers 1,000 +
RN Callers
Episodes of Care 2,000,000 +
Episodes of Care
Responses Gathered 6,500,000 +
Responses Gathered
Data Background

The Cortex Process

1. Gather

Cortex connects to your EMR and schedules follow-up calls for our US-based RNs, initiates employee surveys, automates hospital alerts, and produces analytics.

2. Intervene

You will receive real-time alerts when opportunities are identified by the Cortex Platform to intervene for patients and employees, and capture the benefits below.

3. Improve

Make meaningful impact to your patient satisfaction, readmission rate, employee turnover, and preferred network participation.

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Schedule a live, personalized demonstration of Cortex.

Making a real impoact on KPI's

Our technology will enable you to make measurable improvements in the following areas.

Improve Patient Satisfaction

Improve Patient Satisfaction

Gather post-discharge feedback from patients with industry-leading CheckUp Calls, resolve patient concerns, improve online reviews and star ratings.

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Reduce Hospital Readmissions

Reduce Hospital Readmissions

Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.

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Increase Employee Retention

Increase Employee Retention

Reward high performing care team members, track employee engagement, address employee concerns and retain your best staff members.

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Grow Your Census

Grow Your Census

Identify patients eligible for more care, get opportunities and alerts to patients who are back in the hospital, and easily transition incoming patients.

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Our Technologies

Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it: 

CheckUp Calls

CheckUp Calls

500+ US-based Registered Nurses make and record HIPAA-compliant calls to your discharged patients from your phone number. EMR integrated. Any frequency. Any script. Cortex is the post-acute industry’s leader in patient follow-up.

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Hospital Alerts

Hospital Alerts

Real-time alerts notify you when any current or former patient goes to any hospital in your region. Includes ED visits, inpatient admissions and discharges. Cortex can also alert when your highest-risk patients are likely to have a readmission.

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Tablet Surveys

Tablet Surveys

Collect feedback from your current patients and family members and improve your NPS. Use any electronic device to gather feedback about patient experience and concerns, and help convert positive feedback to online reviews.

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Employee Surveys

Employee Surveys

Boost retention and morale using our tailored, turn-key platform to measure employee satisfaction within skilled nursing teams. Simplify the process of gathering actionable feedback from your staff and turning it into meaningful reforms.

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Transition Manager

Transition Manager

Provide a safe and seamless transition for your patients using Cortex’s Transition Manager. Easily coordinate and track electronic referrals across the continuum between SNF, HHA, PCP, and others involved in post-acute care.

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Platform Features

Included with every subscription to Cortex products and services are core features that are part of our platform and service agreement.

Opportunity Alerts
Opportunity Alerts

Real-time alerts when Cortex makes actionable discoveries to help patients, employees, and your operation.

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Reports and Analytics
Reports and Analytics

Robust analytics provide insightful trends in clinical, operational, and marketing segments.

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EMR Integration
EMR Integration

Cortex integrates with your Electronic Medical Records and Employee HR Systems.

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Cortex Overview Video

Let's get you started

Schedule a live, personalized demonstration of Cortex.