Move the needle on your KPIs through patient follow-up calls, real-time admissions alerts, and employee surveys.
Improve Patient Satisfaction
Reduce Hospital Readmissions
Increase Employee Retention
Grow Your Census
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Proactively solve challenges with our powerful set of solutions, so you can spend more time making meaningful changes that sustain and grow your organization.
Staff engagement tools to retain your most valuable resource
Patient satisfaction surveys and actionable insights to improve
Preferred network participation based on results, not cookies
Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it:
US-based Registered Nurses make and record HIPAA-compliant calls to your current and former patients from your phone number.
Real-time alerts notify you when any current or former patient goes to any hospital in your region.
Collect feedback from your current patients and family members and improve your NPS.
Simplify the process of gathering actionable feedback from your staff and turning it into meaningful change.
Electronically refer patients to and receive patients from another care setting, saving time and reducing readmissions.
Included with every subscription to Cortex products and services are core features that are part of our platform and service agreement.
Real-time alerts when Cortex makes actionable discoveries to help patients, employees, and your operation.
Robust analytics provide insightful trends in clinical, operational, and marketing segments.
Cortex integrates with your Electronic Medical Records and Employee HR Systems.
Our technology will enable you to make measurable improvements in the following areas.
Resolve patient concerns and improve online reviews & star ratings with our industry-leading Check Up Calls.
Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.
Reward high performing care team members, track employee engagement, address employee concerns and retain your best staff members.
Identify patients eligible for more care, get opportunities and alerts to patients who are back in the hospital, and easily transition incoming patients.
Our team is made up of former skilled nursing and home health operators with over 20 years of experience in the post-acute industry. We have helped hundreds of skilled nursing facilities, including some of the largest enterprises, become the providers of choice in their markets.
Employee surveys, follow-up calls to patients, and real-time hospital admissions alerts surfaces valuable data at your fingertips
Opportunities for intervention are surfaced in real time in the Cortex platform, allowing you to act quickly
Make measurable strides against patient and employee satisfaction, preferred network participation, and quality of care
Schedule a live, personalized demonstration of Cortex.
There is no shortage of platforms that surface insights for post-acute providers. Cortex doesn’t just surface insights, we act on them with you, with an eye toward full end-to-end operational improvement. As former post-acute operators ourselves, we are uniquely positioned to partner with you to help your organization become a top provider in your market.
We surface information others don’t - we focus on full operational and clinical improvement, from internal staff engagement, to ensuring patients are happy and healthy at home.