Follow-up calls by US-based RNs, real-time hospital alerts for current and past patients, electronic employee surveys for post-acute team retention, and smart analytics.
Improve Patient Satisfaction
Reduce Hospital Readmissions
Increase Employee Retention
Grow Your Census
Putting out daily fires doesn't leave enough time to make the meaningful changes required to sustain and grow your business.
Unhappy patients leave poor reviews in the community and online
Employee turnover among clinical staff is at an all-time high for home health providers
Preferred networks are forming daily, and many providers are being left out
Our team is made up of former skilled nursing and home health operators with over 20 years of experience in the post-acute industry. We have helped hundreds of home health agencies become the providers of choice in their markets.
Cortex connects to your EMR and schedules follow-up calls for our US-based RNs, initiates employee surveys, automates hospital alerts, and produces analytics.
You will receive real-time alerts when opportunities are identified by the Cortex Platform to intervene for patients and employees, and capture the benefits below.
Make meaningful impact to your patient satisfaction, readmission rate, employee turnover, and preferred network participation.
Schedule a live, personalized demonstration of Cortex.
Achieve These Results:
Gather feedback from current and former patients with industry-leading CheckUp Calls, resolve patient concerns, improve online reviews and star ratings.
Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.
Reward high performing care team members, track employee engagement, address employee concerns and retain your best staff members.
Identify former patients eligible for more care, get real-time alerts when patients go to any hospital, streamline inbound referrals, and participate in more preferred networks.
Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it:
500+ US-based Registered Nurses make and record HIPAA-compliant calls to your current and former patients from your phone number. EMR integrated. Any frequency. Any script. Cortex is the post-acute industry’s leader in patient follow-up.
Real-time alerts notify you when any current or former patient goes to any hospital in your region. Includes ED visits, inpatient admissions and discharges. Cortex can also alert when your highest-risk patients are likely to have a readmission.
Collect feedback from your current patients and family members and improve your NPS. Use any electronic device to gather feedback about patient experience and concerns, and help convert positive feedback to online reviews.
Boost retention and morale using our tailored, turn-key platform to measure employee satisfaction within home health care teams. Simplify the process of gathering actionable feedback from your staff and turning it into meaningful reforms.
Provide a safe and seamless transition for your patients using Cortex’s Transition Manager. Easily coordinate and track electronic referrals across the continuum between SNF, HHA, PCP, and others involved in post-acute care.
Included with every subscription to Cortex products and services are core features that are part of our platform and service agreement.
Real-time alerts when Cortex makes actionable discoveries to help patients, employees, and your operation.
Robust analytics provide insightful trends in clinical, operational, and marketing segments.
Cortex integrates with your Electronic Medical Records and Employee HR Systems.