Improve quality of care and operational efficiency through follow-up calls, real-time hospital alerts, patient surveys, and smart analytics.
Improve Patient Satisfaction
Reduce Hospital Readmissions
Increase Employee Retention
Grow Your Census
Get ahead of the hurdles with solutions designed to make a meaningful impact on your operation, giving you more time to focus on strategy and growth.
Improve patient sentiment post-discharge
Decrease employee turnover, improve staff engagement
Increase preferred network participation
Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it:
US-based Registered Nurses make and record HIPAA-compliant calls to your current and former patients from your phone number.
Real-time alerts notify you when any current or former patient goes to any hospital in your region.
Collect feedback from your current patients and family members and improve your NPS.
Simplify the process of gathering actionable feedback from your staff and turning it into meaningful change.
Electronically refer patients to and receive patients from another care setting, saving time and reducing readmissions.
Included with every subscription to Cortex products and services are core features that are part of our platform and service agreement.
Real-time alerts when Cortex makes actionable discoveries to help patients, employees, and your operation.
Robust analytics provide insightful trends in clinical, operational, and marketing segments.
Cortex integrates with your Electronic Medical Records and Employee HR Systems.
Gather feedback from current and former patients with industry-leading CheckUp Calls, resolve patient concerns, improve online reviews and star ratings.
Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.
Reward high performing care team members, track employee engagement, address employee concerns and retain your best staff members.
Identify former patients eligible for more care, get real-time alerts when patients go to any hospital, streamline inbound referrals, and participate in more preferred networks.
Our team is made up of former skilled nursing and home health operators with over 20 years of experience in the post-acute industry. We have helped hundreds of home health agencies become the providers of choice in their markets.
Employee surveys, follow-up calls to patients, and real-time hospital admissions alerts surfaces valuable data at your fingertips
Opportunities for intervention are surfaced in real time in the Cortex platform, allowing you to act quickly
Make measurable strides against patient and employee satisfaction, preferred network participation, and quality of care
Schedule a live, personalized demonstration of Cortex.
There is no shortage of platforms that surface insights for post-acute providers. Cortex doesn’t just surface insights, we act on them with you, with an eye toward full end-to-end operational improvement. As former post-acute operators ourselves, we are uniquely positioned to partner with you to help your organization become a top provider in your market.
We surface information others don’t - we focus on full operational and clinical improvement, from internal staff engagement, to ensuring patients are happy and healthy at home.