Post-Acute Patient Experience Opportunities | Cortex Health

Patient Experience Opportunities

Your patients have invaluable feedback you can use to improve care and effect real change in your organization. Discover how patients feel about the care you provided, the communication they received, and anything else you would like to understand.

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Patients Reporting Satisfaction Concerns

Cortex enables skilled nursing facilities to survey patients via tablet questionnaires and home health agencies to survey through our network of nurses. Compare these results against national percentile rankings with real-time alerts and aggregate reporting.

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Manage Your Online Reviews

Cortex identifies feedback on follow-up calls and surveys that would be relevant as an online review. If your marketing website is built on WordPress, Cortex can post reviews to your website. Otherwise, you can take the reviews (with the necessary consent) and post them to your website manually.

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Satisfaction Analtyics

Cortex enables skilled nursing facilities to survey patients via tablet questionnaires and then compare results against national percentile rankings. Home health agencies and skilled nursing facilities can utilize the Cortex Nurse Marketplace to make follow-up calls to patients recovering at home. All of the surveys completed in Cortex come with real-time alerts and aggregate reporting, including regional and national reporting for larger organizations.

Cortex Platform

More Brain Power

Cortex helps you prioritize opportunities, so you have the headspace to focus on the best patient care and outcomes.


Make People Better

When employees go above and beyond, or when patients need help, take action. Cortex identifies opportunities for you to make a real impact on the lives of patients and employees.

Sharper Results

CMS and claims data are crucial to make informed decisions, but waiting can be costly. Cortex enables you with accurate data, shortening reaction time and improving agility throughout the organization.

Features

Patient Profiles

Cortex merges patient data to create longitudinal patient profiles, enabling better understanding of a patient's history.

Secure Messaging

Messaging between providers helps post-acute providers and network partners stay on the same page throughout a patient's recovery.

Mobile Friendly

Cortex was built for providers on the go—a common scenario in the post-acute world. Cortex is available on the mobile web, including Android and iOS apps.

By Post-acute for Post-acute

As experts in the post-acute industry, we speak your language. We’ve built the platform we wish we had in your shoes.

Speedy Support

Your needs aren’t confined to the business day. When you need us, we’re available via email and 24/7 direct in-app chat.

Registered Nurse Marketplace

Staffing is tight—leverage over 150 of our registered nurses to keep your facilities running and your patients cared for.

HIPAA Compliant

The Cortex platform is built on the latest secure web and mobile technologies, with end-to-end encryption (at rest and in transit) of patient data.

Exceptional User Experience

We take user experience very seriously. Our customers rave about the ease-of-use with our products and apps.