Improve outcomes with patient follow-up calls by Cortex Registered Nurses
Cortex CheckUp™ allows you to track your patients post-discharge, helping predict and prevent readmissions, monitor real-time outcomes, and understand patient satisfaction across the care continuum.SCHEDULE a CONVERSATION
Improve Care Transitions:
Better patient outcomes are the result of proper care and effective communication.
Increase Performance Ratings:
Our leading response rates help you collect patient satisfaction and improve performance.
Full Picture of Recovery:
Our platform provides a longitudinal view of the entire episode of care, including risks, costs, and delivery.
Improve Care Transitions
Better patient outcomes are the result of proper care and effective communication, including post-discharge.
• Follow-up phone calls conducted by our national network of Registered Nurses
• Notes shared across institutions to increase collaboration between hospitals and post-acute
• Emergency protocols to escalate critical, emergent clinical concerns
Increase Performance Ratings
Our industry-leading response rates help you collect patient satisfaction and improve performance before it impacts your online reviews or CAHPS surveys.
Entirely Configurable to Your Needs
Customizable questions, scripts, and call protocols to address a variety of scenarios
Real-Time Data and Insights
Call recordings and logs immediately available on every successful call
Provide Nurse Feedback
Ability to rate the call quality and nurse performance
Full Picture of Recovery
Our platform provides a longitudinal view of the entire episode of care, including timeliness of care delivery at-home, to help control utilization costs.
• LACE score along with real-time info gathered from current conditions
• Real-time analytics with drill-down capability by date range, facility, region, question set, payer, plan, and national trends