COVID RN Hotline Support for Vaccines and Testing | Cortex
Healthcare Crisis Management

Vaccine & Testing Support Hotlines for COVID-19 Response

Cortex helps public and private population health officials with vaccine and testing hotline services.

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Vaccine Support

Inbound and outbound phone hotline support for vaccine recipients

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Inbound Call Support

Fully-managed or overflow for your state or local support hotlines

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Crisis Care Coordination

Collaborate patient care with our crisis dashboard among post-acute providers.

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Emergency planners need to know how to identify, reach, and manage all affected groups in an emergency. Cortex can be a critical resource for government officials and public health organizations that are coordinating patient care and response during difficult times.

Vaccine Support

Cortex's engagement platform and team of nurses are available to manage vaccine deployment and support operations. Our team can make outbound calls to schedule appointments and remind vaccine recipients about additional doses. We can staff inbound nurses to give approved responses over a vaccine support hotline. Our RNs are all US-based and work from home.

Schedule

Schedule vaccine appointments

Educate

Our nurses will respond to questions from the community based on your approved answers

Remind

Use Cortex nurses to remind vaccine recipients about required second doses

Government Nurse Call Center

Inbound Call Support

Prepare, manage, and respond to emergencies and crises with our call center services. We can handle fully-managed, overflow, or specialty time requirements for your state or local support hotlines.

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To schedule a live, personalized demonstration of Cortex, please click here.

Crisis Board Screenshot

Crisis Care Coordination

Officials can manage and collaborate care with our crisis dashboard. Healthcare providers can submit case acceptance, bed availability, information-sharing, and protocols for managing infection rates.

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