Cortex COVID Command Center and Crisis Board | Cortex
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COVID-19 Resources for Healthcare Providers

During this critical juncture, it's vital to ensure your patients are educated and recovering well. Cortex’s follow-up call, patient engagement, and employee survey tools, combined as part of our COVID-19 response, can help your teams improve awareness, screening, and recovery.

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Active patient monitoring is important not only for early detection and control, but also for patient well-being. To help address the crisis and help our partners, we’ve launched a number of free tools and enhancements to enable your teams to be effective and efficient.

Crisis Board Screenshot

COVID Crisis Board

In partnership with our network of hospitals, we’ve created a COVID-19 Crisis Board as an opportunity for post-acute providers to share status as it relates to care and availability of COVID-19 patients and protocols. Case managers are using this board to review:

- Bed availability
- COVID acceptance status
- Protocols for care
- Contact information

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To schedule a live, personalized demonstration of Cortex, please click here.

Command Center Screenshot

COVID Command Center

At-Risk Patient Alerts

Our COVID-19 Command Center has been successful in identifying COVID-19 and at-risk patients with possible symptoms and actual diagnoses for our healthcare partners.

Within Cortex, you can screen, track, and triage patients that have 1) been diagnosed with COVID-19, 2) shown symptoms of COVID-19 or 3) been exposed to symptoms of COVID-19

Our tools, including CheckUp and Readmission Manager, can be used by your own internal staff or use Cortex’s nurses to make the follow-up calls.

Employee Monitoring

Employee retention and infection control has become extremely difficult. We’ve created a specialized employee survey program to gauge morale, evaluate employee symptoms, discover concerns, and convey confidence and gratitude.

One-Time Surveys

Quick surveys to learn about other healthcare locations where staff work

Daily Pulse Surveys

Daily surveys to staff requiring temperature reporting

Gift Cards

From the survey module, send gift cards for those that go above and beyond

Call Center Services for Hospitals, Providers, and Health Departments

Cortex is thrilled to be working with the State of Utah as the support hotline for and the Crush the Curve initiative. Our team of nurses are also available to assist as part of your call center resource as an extension of your operation.

Call Center COVID

COVID Resources

COVID 19 Response
COVID-19: 5 Emerging Lessons from Post-Acute Providers
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COVID 19 Outcomes
Cascades Healthcare and Cortex Join Forces to Improve Patient Outcomes Amidst Coronavirus
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