Pricing that scales with your patient census and personalization needs.

1. How would you like to follow-up with your patients?

The Cortex Platform is not only flexible on call schedules, but also on who completes your calls. Discuss with your team how you can mix and match the options below, including options to overflow to Cortex when your team can't complete all of the follow-up calls you desire? We can do it!

Make Your Own Calls

$1

Per Call*

Have your own call-center staff? Utilize our HIPAA-compliant web-based call platform to enable your staff to gather rich data on outbound call efforts.

Cortex Registered Nurses

$5

Per Successful Call*

Our most popular follow-up call solution, the Cortex Registered Nurse Network extends your brand and voice through our U.S.-based team of nurses for follow-up calls.

Cortex Language Nurses

$7.50

Per Successful Call*

We currently supporting Spanish, but we can recruit additional language nurses as needed by your patient population.

Specialized Cortex Nurse

$10+

Per Successful Call*

Have a special use-case where specialized nurses would be best (think hospice bereavement, case management, clinical coaching)? Let's talk!

2. State of the Art Software-as-a-Service

The Cortex Platform includes the following features (and many more not listed here). Pricing for software access if available for low monthly rates, determined by the size of the location making follow-up calls.

Software Access Fee

$350

Per Location Per Month

Home Health Agencies: 1-49 patients
Post-Acute/LTC Facilities: 1-24 beds
Acute Care Facilities: 1-99 beds
Physician Groups: 1-4 MDs

  • SMALL

Software Access Fee

$500

Per Location Per Month

Home Health Agencies: 50-199 patients
Post-Acute/LTC Facilities: 25-99 beds
Acute Care Facilities: 100-299 beds
Physician Groups: 5-19 MDs

  • MEDIUM

Software Access Fee

$1000

Per Location Per Month

Home Health Agencies: 200+ patients
Post-Acute/LTC Facilities: 100+ beds
Acute Care Facilities: 300+ beds
Physician Groups: 20+ MDs

  • LARGE
Included Features
  • Web App & Mobile App
  • Opportunities Engine
  • Patient Profile and Comments
  • COVID-19 Crisis Dashboard
  • Reports & Analytics
  • Overflow to Cortex (per call fees apply)
  • Email & Push Alerts
Add-Ons (Additional Fee)
  • Hospital Alerts
  • Gift Cards
  • Condolence Flowers
  • Online Review Letters
  • Employee Experience
  • In-House Surveys
  • Network Manager

Frequently Asked Questions

*What is the difference between a call and a successful call?

A call the attempt to complete a call, whereas a successful call means something new was learned. In the overwhelming majority of successful calls, this means the Cortex Registered Nurse was able to ask questions and receive answers. Examples of other outcomes categorized as successful include learning the patient is deceased, learning the number is incorrect, or learning the patient is on-service at a new location.

What languages do you support?

English, Spanish, and Russian.

How do you handle HIPAA-compliance?

We integrate with all major and most smaller EHR systems, negating the need for you or your staff to send us patient data via insecure means. Cortex utilizes the latest in security safeguards and follows all security processes to encrypt your data at rest and in transit.

Our Technologies

Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it: 

CheckUp Calls

CheckUp Calls

500+ US-based Registered Nurses make and record HIPAA-compliant calls to your discharged patients from your phone number. EMR integrated. Any frequency. Any script. Cortex is the post-acute industry’s leader in patient follow-up.

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Hospital Alerts

Hospital Alerts

Real-time alerts notify you when any current or former patient goes to any hospital in your region. Includes ED visits, inpatient admissions and discharges. Cortex can also alert when your highest-risk patients are likely to have a readmission.

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Tablet Surveys

Tablet Surveys

Collect feedback from your current patients and family members and improve your NPS. Use any electronic device to gather feedback about patient experience and concerns, and help convert positive feedback to online reviews.

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Employee Surveys

Employee Surveys

Boost retention and morale using our tailored, turn-key platform to measure employee satisfaction within post-acute teams. Simplify the process of gathering actionable feedback from your staff and turning it into meaningful reforms.

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Transition Manager

Transition Manager

Provide a safe and seamless transition for your patients using Cortex’s Transition Manager. Easily coordinate and track electronic referrals across the continuum between SNF, HHA, PCP, and others involved in post-acute care.

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Opportunity Alerts

Opportunity Alerts

Real-time alerts when actionable discoveries are made. Streamlined data helps improve response times and team performance. Alerts to address patient needs, capture online reviews, reward employee performance and more.

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Reports and Analytics

Reports and Analytics

See all the data we’ve gathered in an easy-to-understand format. Robust analytics provide actionable trends in clinical, operational, and marketing segments for individual teams. Present your results with beautiful reports designed specifically to work with and impress network partners like hospitals and payers.

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EMR Integration

EMR Integration

Cortex integrates with your Electronic Medical Records Systems, automating the process so your team will never have to send files manually. We connect with Homecare Homebase, Kinnser/Wellsky, Brightree, and many more.

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Let's get you started

Schedule a live, personalized demonstration of Cortex.